Building strong relationships

Strong relationships are essential to our success. As a global business, we work with a multitude of suppliers, customers, partners, communities, governments and agencies. We strive to make it easy for all stakeholders to do business with us.

Adhering to high standards

We conduct our business with integrity, honesty and fairness at all times. We comply with relevant local laws and regulations and international standards. We also adhere to our own high standards worldwide.

Our employees support free and fair competition, and promote the rule of the law. We recently implemented a compliance programme based on a continuously developing system of:

  • Training
  • Monitoring
  • Procedural checks and balances

Committed to our customers

We work closely with our customers to meet their needs. We constantly seek to improve our product quality and delivery performance. We also continue to initiate projects that deliver social, economic and environmental benefits.

Partnering with our suppliers

We source a diverse range of goods, materials and services to sustain our operations. That is why safe, efficient and innovative suppliers and contractors play a critical role in our success.

Deployment of the Rio Tinto Business Solution

Rio Tinto Fer et Titane is currently undergoing a business transformation programme entailing the implementation of Rio Tinto's global integrated management system called the Business Solution, which is based on the SAP suite of applications and related processes.

As of May 1st, 2013, Rio Tinto Fer et Titane will start using the Business Solution for procurement and payment of goods and services. This business transformation will affect the way we deal with your business and our suppliers in general as it relates to orders and invoicing.

Rio Tinto Fer et Titane is committed to ensuring a seamless transition and we will keep our business partners and suppliers informed of changes throughout the deployment.  Should you have any questions or concerns, please read our suppliers fact sheet for an overview of the changes that are likely to affect suppliers servicing  our business unit, or get in touch with your Rio Tinto Procurement contact.

For more details on the new invoicing requirements effective as of May 1st, 2013, please read our invoicing fact sheet.

Rio Tinto Procurement

Our procurement activities are coordinated through Rio Tinto Procurement. This ensures a fair evaluation and selection process is applied consistently to all prospective suppliers.

Rio Tinto Procurement's systems are based on appropriate methods of competition among qualified suppliers of goods and services. They also ensure the intellectual property of suppliers is protected.

Suppliers are chosen on the basis of:

  • Ability to meet our stated needs and required standards
  • Health, safety and environmental considerations
  • Quality and service
  • Competitive pricing
  • Technical capabilities
  • Consistency with our values

General Information

By email

General information
For general information

To send a resume 
To submit your résumé, consult our Careers section.

Comments 
For your comments and suggestions on our Web site

By regular mail, telephone or fax

Rio Tinto Fer et Titane   
1625 Marie-Victorin 
Sorel-Tracy, Quebec J3R 1M6
Canada  
T: +1 450 746 3000  
F: +1 450 742 6222 

Rio Tinto Fer et Titane
951 de l'Escale Blvd
Havre-Saint-Pierre, Quebec G0G 1P0
Canada
T: +1 418 538 2400
F: +1 418 538 2796

Sales & Marketing

Sold in more than 40 countries and on all continents, 90% of RTFT's products are exported, mainly to American and European markets.

The Rio Tinto, Fer et Titane, head office is located in Sorel-Tracy, and products are sold by Rio Tinto Iron & Titanium offices in Sorel-Tracy, Montreal, the United States, England, Germany, Japan and Singapore.

As mentioned above, Rio Tinto Fer et Titane is currently undergoing a business transformation programme entailing the implementation of Rio Tinto's global integrated management system called the Business Solution, which is based on the SAP suite of applications and related processes.

This business transformation will affect our sales processes. Rio Tinto Fer et Titane is committed to ensuring a seamless transition to its business partners; your usual sales contacts will keep you informed throughout the deployment process. Should you have any question please don't hesitate to contact them.

Sales office

Rio Tinto Iron & Titanium Limited  
2 Eastbourne Terrace   
London    
W2 6LG
United Kingdom   
T: +44 (207) 781 2000  
F: +44 (207) 781 2000  

Rio Tinto Iron & Titanium

1625 Marie-Victorin
Sorel-Tracy, Quebec  J3R 1M6
Canada
T: +1 514 841 2442
F: +1 450 743 0756

Rio Tinto Iron & Titanium America  
250 South Wacker Drive   
Suite 430   
Chicago, Illinois 60606   
USA   
T: (312) 906 4800   
F: (312) 906 4801   

Rio Tinto Iron & Titanium GmbH
Mergenthalerallee 77
D-65760
Eschborn (Frankfurt)
Germany
T: (49) 6196 96 000
F: (49) 6196 48 17 62

Rio Tinto I & T Japan Ltd   
Kojimachi Diamond Building 8F   
4-1-1 Kojimachi   
Chiyoda-ku Tokyo 102-0083   
Japan   
T: (81) 3 3222 2442   
F: (81) 3 3222 2446          

Rio Tinto Iron & Titanium Pte Ltd
Registration No. 199005950Z
3 Temasek Avenue
# 32-01 Centennial Towel
Singapore 039190
T: (65) 6304 7421
F: (65) 6884 5312                 

Doing business with us [PDF: 570 KB]